Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

⭐⭐⭐⭐⭐ 5-Star Service for My Porsche Cayenne (2016 | 126,000 miles) I recently brought in my 2016 Porsche Cayenne (with 108000 miles) for an intermediate service, and I couldn’t be more impressed. From the moment I arrived, the staff displayed outstanding professionalism and expertise. The service was handled with great attention to detail and transparency — they walked me through the process, explained the checks and updates performed, and ensured everything was running perfectly. The car feels smoother, more responsive, and overall renewed after the service. It’s clear they understand the unique needs of high-performance vehicles like the Cayenne, even at higher mileage. No unnecessary upselling, no delays — just honest, efficient, high-quality work. Highly recommend this team if you want your Porsche cared for the right way. Will definitely return for my next scheduled service! ~ Vinay K
Can't say enough good things about this company! They are family owned, fair pricing, and very communicative. They got us in quick and knocked out the work we needed. We had sent our van in to replace the motor mounts and get a diag on a click we were hearing. They were able to handle all of it within 24 hours. Including solving the clicking sound. They did not try to up sell us at all. They did mention some other things they had found but we're not pushy about it or anything like that. They took care of us and we will certainly be back for any future repairs that we need. Don't hesitate to take your vehicle here! ~ Monik C
I had a great experience with Carnation Elite. My Toyota Camry had a check engine light on. Before finding this shop, I took my vehicle to another place that failed to figure out the issue and overcharged me. Luckily, I found Carnation Elite. Within an hour, they diagnosed the problem, pulled the codes, and clearly explained the required repairs at a very fair price. They resolved the issue within a couple of days, and the check engine light is finally gone. The entire team was incredibly patient and detailed everything perfectly alongside their estimates. Highly recommend! ~ Saiteja D
I almost gave up on my car after 7 months at another repair shop in Richardson area with no answering calls. CarNation Elite took the time to properly diagnose the electrical issues that i thought nobody else gonna solve. I did a complete maintenance also they added me a complementry detailing to the car. Now car starts and drives perfectly. These guys really know what they’re doing. Highly recommended!! Rico is head tech and explained everything clearly. Thanks. ~ Arctic T
Buen servicio!! Lleve mi carro por un problema electrico de mi aire acondicionado y fuga de aceite, solucionaron en buen tiempo y buen precio !! Recomiendo !! Reparan cualquier tipo de problema y reconstrucción de motores !! ~ Jose m
Exceptional service, Fair pricing and expertise define my experience at CarNation. From the moment I walked in, the staff greeted me warmly and addressed my concerns with professionalism. The technicians diagnosed the issue swiftly and provided a detailed explanation of the repairs needed, ensuring transparency throughout the process. Not only was the work completed promptly, but the quality surpassed my expectations, leaving my vehicle running smoothly. ~ abhinaya k
⭐️⭐️⭐️⭐️⭐️ I recently used **Carnation Elite Service** and had an excellent experience. The entire process was smooth. The staff was very professional, explained the details clearly, and made sure I was comfortable with the service options. Overall, Carnation Elite Service exceeded my expectations with their professionalism, attention to detail, and customer care. Highly recommended to anyone looking for reliable and trustworthy service! ~ YUGANDHAR G
I brought my car to Sam's Car Garage for a major service and was extremely satisfied with the work done. Sam and his team were very knowledgeable and took the time to explain all the necessary repairs. The pricing was fair, and the work was completed on time. I appreciated the updates throughout the process and the friendly customer service. I will definitely be coming back for any future car needs. ~ nishant p
I had a great experience at this mechanic shop. They were very friendly, honest, and took the time to explain everything clearly. The service was professional, and they made the whole process smooth and stress-free. It’s hard to find a mechanic you can trust, and I definitely felt I was in good hands here. I highly recommend this shop to anyone looking for reliable and quality service! ~ sai C
I had a great experience with this mechanic. He repaired my car very well and explained everything clearly. The work was done professionally, and the car is running smoothly now. Honest service, good communication, and reasonable pricing. I really appreciate the effort and would definitely recommend him to others looking for reliable car repair service. ~ Gajulapalle R
Great service provided by Carnation elite, my car had some coolant problem, Sam and his team explained every little detail of the issue and solved it within short period. Very satisfied with their service and prices. Thank you Carnation elite, I will definitely reach you for all my future car issues. ~ Gowri P
I had a great experience at Carnation Auto Repair. A big thank you to Sam and Rico for their outstanding service. They were professional, honest, and took the time to explain everything clearly. It’s hard to find a shop you can trust, but they made the whole process easy and stress-free. ~ Vick C
I came in to get a diagnosis for my car, and they provided an honest explanation of the issue and were willing to help me get it fixed. Their professionalism and transparency were greatly appreciated. I would highly recommend them to anyone experiencing car problems. ~ Nancy A
Llevo varies veses q llevo mi carro a este taller y me parece de lo mejor asen un buen servicio se los recomiendo ~ Jimy H
Extremely satisfied with the work that was done on my 2020 Mercedes the had it ready in a couple of hours when the dealership was trying to keep it for a week and we're trying to charge me an arm and a leg the price was way better were very professional I Extremely recommend them ~ Briana V
Very pleased with CarNation Elite Automotive services. I found Sam and his team to be very courteous, helpful, honest, trustworthy and extremely professional. Sam explains the issues very plainly. They are now my go to for service on my SUV. I will also definitely refer others to them. ~ VARA L
This is a great place to do business with. A great resource an value even if your Vehicle is not an exotic! took care of everything by Sam. And it was done in and out. Smooth and easy. Was ready in record time. The job was done to perfection. Definitely would recommend CarNation Elite and the team. ~ Raju P
Great experience! The suspension work was done professionally, and the car feels much better now. The staff was very friendly, helpful, and explained everything clearly. Really appreciate the good service and customer care. Highly recommend! 👍 ~ Kola G
Huge thanks to CarNation Elite for performing a pre-purchase inspection on a 2014 Infiniti q60, I was looking to buy ! Buying a used car can be stressful,but Sam and his crew made the entire process seamless ~ Cedric B
Excellent service and professional staff. They fixed my car issues quickly, explained everything clearly, and delivered quality work at a fair price. Highly recommend for anyone looking for reliable auto repair services! ~ AKHIL K
Been in Dallas for 8yrs, for the first time I see a desi Auto repair shop. I did my 100k service on my 2018 BMW 340i, got 1500$ less quote compared to dealership quote and explained everything professionally. Highly recommended. ~ mahesh
Had a mysterious noise coming from the front end of my car. Carnation Elite not only fixed the issue but also gave me a thorough inspection report. Very thorough and helpful—my go-to garage from now on! ~ Sahithya V
I tried several garages before finding Carnation Elite in Dallas, where they successfully addressed my car’s problem that no one else could. Their expertise and thorough work were worth the extra time. Highly recommend for complex car issues! ~ Vikash G
I had a nice experience taking my car in for oil change and brake service. I was informed of the services and charges before they did the service. I definitely appreciate the service and care that they put into my vehicle. ~ SriRam r

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